Patient Services Representative (Spanish)

Join Harris Computer as a Spanish Bilingual Patient Services Representative, where you'll play a vital role in supporting patients and ensuring they receive top-notch care. This fully remote position offers a chance to work with a global team in the healthcare industry, making a real difference in people's lives. If you are passionate about helping people and have excellent communication skills, this could be the perfect opportunity for you.

Key Responsibilities

• Handle inbound and outbound calls in both English and Spanish, following departmental procedures to address patient inquiries.
• Assist patients with inquiries related to billing, account balances, and resolving any concerns they may have.
• Support third-party entities, such as insurance providers, by providing accurate and timely information regarding patient accounts.

Requirements

• Must be a college graduate or have completed at least 2 years of college, with a medical-related course being a plus.
• Fluent in both spoken and written English and Spanish, demonstrating excellent communication skills.
• Minimum of 1 year of call center experience, preferably in medical accounts or programs, showcasing ability to handle patient interactions effectively.

Benefits

• Enjoy a fully remote work opportunity, providing flexibility and work-life balance.
• Receive competitive benefits, including insurance coverage and lifestyle rewards.
• Experience professional growth and development within a global, mission-driven team focused on healthcare solutions.