Full Time
S
Quick Summary
Join Sharebite, the leading food ordering platform for companies, as a Restaurant Account Manager and play a vital role in connecting employees with their favorite restaurants while contributing to combating food insecurity. This remote position offers the exciting opportunity to own a portfolio of restaurant partners, driving their success and impacting the company's mission of donating meals for every order placed.
Key Responsibilities
- Proactively identify risks, performance gaps, and growth opportunities within your restaurant portfolio, working cross-functionally to support and expand accounts.
- Drive operational improvements with restaurant partners, focusing on reliability, responsiveness, and overall performance on the platform to ensure a seamless experience.
- Monitor portfolio KPIs, analyze trends, and surface actionable insights to optimize restaurant performance and identify areas for enhancement.
Requirements
- Strong understanding of restaurant operations and the ability to balance operational realities with company standards.
- Proven ability to influence without being heavy-handed, fostering collaborative partnerships with restaurant partners.
- Excellent analytical and problem-solving skills, with a hands-on mindset and the ability to make informed judgments under pressure.
Benefits
- Remote work opportunity providing flexibility and work-life balance.
- Competitive compensation reflecting your experience and contributions.
- Professional growth within a fast-paced, mission-driven company.
RMjYwMDo4ODAxOjFiMDI6ZWQwMDo3OTNiOmIyZDM6N2UzYzo2NzJi **CLEARED**
Required Skills
KPI Monitoring
Restaurant Operations
Account Management
Cross-functional Collaboration
Problem-solving
Analytical Skills
Risk Identification
Performance Analysis
Estimated Salary Range for Restaurant Account Manager in Remote
BELOW AVERAGE
< $75k/yr
✨
AVERAGE RANGE
$75k - $90k
/year
ABOVE AVERAGE
> $90k/yr
💡 Salary estimates based on aggregated data from public sources. Actual salaries may vary.
Job Description
About Sharebite
Sharebite is the leading food ordering platform built for companies to feed their employees. Our platform allows their employees to place meal orders with their favorite restaurants while helping to combat food insecurity in local communities. Every meal ordered on Sharebite results in a meal donation through local partners like Feeding America and City Harvest, and to date, we have donated over 15 million meals.
Being well fed is an essential ingredient for employee wellbeing, team performance, and company culture. Join our team and help bring do-good, feel-good eating to the world.
The Role
Sharebite is looking for a sharp, highly motivated individual to join our Restaurant Operations Team. As a Restaurant Account Manager, you'll own a portfolio of restaurant partners and be accountable for their ongoing performance on the platform. This role is focused on building strong, collaborative partnerships while also driving reliability, consistency, and long-term success. You'll anticipate how restaurant decisions are made, balance the realities of restaurant operations with Sharebite's standards, and proactively address issues that impact performance. You should be comfortable operating in live environments, making judgment calls under pressure, and working cross-functionally to resolve issues quickly. Success in this role requires a strong understanding of restaurant operations, the ability to influence without being heavy-handed, and a hands-on, problem-solving mindset. This is an "all hands on deck" role in a fast-paced environment, ideal for someone who enjoys ownership, accountability, and building something that works in the real world.
What You'll Do
Be the go-to owner for your restaurant portfolio, proactively identifying risks, performance gaps, and opportunities for growth, and working cross-functionally to support and expand your accounts
Drive operational improvement with restaurant partners, owning outcomes related to reliability, responsiveness, and overall performance on the platform
Bring your analytical A-game by monitoring portfolio KPIs, identifying trends, surfacing actionable insig
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