Full Time
M
Senior Engagement Manager
at Medallion
🌍 Remote
đź’° $90,000 - $130,000 / yr
đź“… Posted Apr 4, 2026
Quick Summary
Medallion is seeking a Senior Engagement Manager to champion client relationships and drive impactful process improvements within their rapidly growing healthcare technology company. This remote role offers a unique opportunity to be a key player in streamlining healthcare operations and improving patient outcomes. This is an ingenuous opportunity to make a real difference.
Key Responsibilities
- Serve as the primary point of contact for clients, building strong relationships and ensuring their satisfaction.
- Manage project timelines, deliverables, and budgets, ensuring projects are completed on time and within scope.
- Identify opportunities to improve processes and enhance customer value, proactively addressing client needs.
- Collaborate with internal teams to resolve client issues and ensure seamless service delivery.
Requirements
- 5+ years of experience in engagement management, client success, or a related field.
- Proven track record of managing complex projects and delivering exceptional client service.
- Strong communication, interpersonal, and problem-solving skills.
- Experience in the healthcare industry preferred.
Benefits
- Competitive compensation ranging from $90,000-$130,000.
- Remote work opportunity.
- Professional growth and development opportunities within a fast-growing company.
Required Skills
Client Relationship Management
Project Management
Process Improvement
Healthcare Operations
Communication
Strategic Planning
Workflow Automation
Estimated Salary Range for Senior Engagement Manager in Remote
BELOW AVERAGE
< $155k/yr
✨
AVERAGE RANGE
$155k - $185k
/year
ABOVE AVERAGE
> $185k/yr
đź’ˇ Salary estimates based on aggregated data from public sources. Actual salaries may vary.
Job Description
About Medallion:
At Medallion, we believe healthcare teams should focus on what truly matters—delivering exceptional patient care. That’s why we’ve built a leading provider operations platform to eliminate the administrative bottlenecks that slow healthcare organizations down. By automating licensing, credentialing, payer enrollment, and compliance monitoring, Medallion empowers healthcare operations teams to streamline their workflows, improve provider satisfaction, and accelerate revenue generation, all while ensuring superior patient outcomes.
As one of the fastest-growing healthcare technology companies—ranked No. 3 on Inc. Magazine’s 2024 Fastest-Growing Private Companies in the Pacific Region, No. 5 on LinkedIn's 2024 Top Startups in the US, a Glassdoor Best Place to Work in 2024 & 2025, and featured on The Today Show—Medallion is revolutionizing provider network management. Our CEO, Derek Lo, has been named one of the Top 50 Healthcare Technology CEOs of 2024 by The Healthcare Technology Report. Backed by $130M in funding from world-class investors like Sequoia Capital, Google Ventures, Optum Ventures, Salesforce Ventures, Acrew Capital, Washington Harbour, and NFDG, we’re on a mission to transform healthcare at scale.
We prioritize candidate safety. Please be aware that official communication will only come from @medallion.co email addresses.
About the Role:
We are seeking a dynamic and strategic Senior Engagement Manager to serve as the primary liaison between our organization and our clients. This role is responsible for managing client relationships, ensuring project success, and driving process improvements that enhance customer value. The ideal candidate is highly organized, proactive, and skilled at balancing multiple projects while delivering exceptional client service.
This role reports to Medallion’s Head of Engagement Management and base compensation may land between $90,000-$130
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